North Carolina Division of Employment Security
- Filing weekly certification online is the easiest and fastest way to get unemployment benefits from North Carolina
- Workers without a computer can file their NC unemployment weekly certification on the phone by calling 1-877-841-9617. Unemployment recipients who have Social Security numbers that end in an odd number will call Monday to Wednesday, while workers with even numbered Social Security numbers will call Tuesday to Saturday
- North Carolina weekly unemployment insurance benefits are calculated by dividing total wages over a calendar year by the average number of employees in that year, and dividing that number by 52
Before workers file an unemployment claim in North Carolina for the first time, they will need to register with the NCWorks Online website. Users who have previous registered with the NCWorks site, but who have not accessed the site in 90 days will need to verify their information to reactivate their account.
The fastest and most efficient way to file your weekly certification is to file online. Login is below with the hours of availability. If you have difficulty with this application, you may file over the phone by calling 1-888-372-3453. Call Monday & Wednesday through Saturday if your social security number ends in an odd number. If your social security number ends in an even number, you may call Tuesday through Saturday.
Workers attempting to collect unemployment in North Carolina must have worked for a company that pays the Unemployment Insurance tax, and must have received income in at least two quarters of the last period. There is also a requirement of workers earning wages that equal at least six times the average weekly insured wage. The specific unemployment insurance amount and how long those benefits last will be calculated when the claim is actually filed. There is an online NC unemployment insurance benefits calculator that will give a rough estimate.
To contact the North Carolina Division of Employment Security
- DES Mailing Address, P.O. Box 25903, Raleigh, NC 27611-5903